West Oaks Rehabilitation And Healthcare Center

3625 GREEN CREST
Houston, TX 77082
(281) 558-1166
General
Ratings
Deficiencies
Resident Stats
Staff Stats
Certified Beds: 136
Number of Residents: 120
Percent of Occupied Beds: 88%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital? No
Multi Nursing Home Ownership? Yes
Resident and Family Councils? Both
Continuing Care Retirement Community? No
Quality Indicator Survey? No
Special Focus Facility? No
Overall: 3 Star Overall Rating
Health Inspection: 4 Star Health Inspection Rating
Nurse Staffing: 1 Star Nurse Staffing Rating
Quality Measures: 3 Star Quality Measures Rating
RN Only: 2 Star RN Only Rating
Date Type Category Deficiency Scope Level of Harm Date of Correction
20071109 Health Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Actual harm 20071218
20071109 Health Resident Rights Deficiencies Keep each resident's personal and medical records private and confidential. Pattern Minimal harm or potential for actual harm 20071218
20071109 Health Resident Rights Deficiencies Protect the resident from a transfer or discharge that is not wanted or needed. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Resident Rights Deficiencies Provide written records when a resident is transferred or discharged. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Resident Rights Deficiencies Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Resident Rights Deficiencies Write and use a policy that lets each resident return to the nursing home after a hospital stay or leave for therapy. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Actual harm 20071218
20071109 Health Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Quality Care Deficiencies Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Quality Care Deficiencies Develop/implement required procedures for the administration of immunizations. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Environmental Deficiencies Get rid of garbage properly. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Environmental Deficiencies Have a program to keep infection from spreading. Pattern Minimal harm or potential for actual harm 20071218
20071109 Health Administration Deficiencies Keep accurate and appropriate medical records. Pattern Potential for minimal harm 20071218
20071109 Health Resident Assessment Deficiencies Do an assessment of the resident every year. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Resident Assessment Deficiencies Check and update (if needed) each resident's assessment every 3 months. Isolated Minimal harm or potential for actual harm 20071218
20071109 Health Quality Care Deficiencies Give professional services that meet a professional standard of quality. Pattern Minimal harm or potential for actual harm 20071218
20071109 Health Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm 20071218
20080716 Health Quality Care Deficiencies Provide activities to meet the needs of each resident. Pattern Minimal harm or potential for actual harm 20080723
20080716 Health Quality Care Deficiencies Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm 20080816
20080806 Health Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern Minimal harm or potential for actual harm 20080829
20080806 Health Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Pattern Minimal harm or potential for actual harm 20080829
20090324 Health Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Pattern Minimal harm or potential for actual harm 20090419
20090603 Health Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Actual harm 20090629
  Value Notes
Percent of long-stay residents given influenza vaccination during the flu season: 66
Percent of long-stay residents who were assessed and given pneumococcal vaccination: 81
Percent of long-stay residents whose need for help with daily activities has increased: 21
Percent of long-stay residents who have moderate to severe pain: 2
Percent of high-risk long-stay residents who have pressure sores: 13
Percent of low-risk long-stay residents who have pressure sores: 1
Percent of long-stay residents who were physically restrained: 0
Percent of long-stay residents who are more depressed or anxious: 7
Percent of low-risk long-stay residents who lose control of their bowels or bladder: 71
Percent of long-stay residents who have/had a catheter inserted and left in their bladder: 3
Percent of long-stay residents who spend most of their time in bed or in a chair: 5
Percent of long-stay residents whose ability to move about in and around their room got worse: 20
Percent of long-stay residents who had a urinary tract infection: 20
Percent of long-stay residents who lose too much weight: 11
Percent of short-stay residents given influenza vaccination during the flu season: 61
Percent of short-stay residents who were assessed and given pneumococcal vaccination: 55
Percent of short-stay residents who have delirium: 3
Percent of short-stay residents who had moderate to severe pain: 12
Percent of short-stay residents who have pressure sores: 6
# of Residents: 120
# RN Hours per Resident: 0.63
# LPN Hours per Resident: 0.73
# CNA Hours per Resident: 1.95
Total Staff Hours per Resident: 1.36