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Highland Manor Health & Rehab
4635 NORTH 14TH STREET
Phoenix, AZ 85014
(602) 264-9039
General
Ratings
Deficiencies
Resident Stats
Staff Stats
| Certified Beds: | 107 |
| Number of Residents: | 81 |
| Percent of Occupied Beds: | 76% |
| Sprinkler Status: | Partially Sprinklered |
| Program Participation: | Medicare and Medicaid |
| Type of Ownership: | For profit - Corporation |
| Located Within a Hospital? | No |
| Multi Nursing Home Ownership? | No |
| Resident and Family Councils? | Resident |
| Continuing Care Retirement Community? | No |
| Quality Indicator Survey? | No |
| Special Focus Facility? | No |
| Overall: |  |
| Health Inspection: | |
| Nurse Staffing: |  |
| Quality Measures: | |
| RN Only: |  |
| Date | Type | Category | Deficiency | Scope | Level of Harm | Date of Correction |
| 20071120 | Health | Quality Care Deficiencies | Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | Isolated | Minimal harm or potential for actual harm | 20071210 |
| 20071120 | Health | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated | Minimal harm or potential for actual harm | 20071210 |
| 20080813 | Health | Quality Care Deficiencies | Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | Isolated | Minimal harm or potential for actual harm | |
| 20080813 | Health | Environmental Deficiencies | Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm | 20080820 |
| 20080829 | Health | Administration Deficiencies | Have a detailed, written plan for disasters and emergencies. | Widespread | Minimal harm or potential for actual harm | |
| 20080829 | Health | Administration Deficiencies | Train all employees on what to do in an emergency. | Widespread | Minimal harm or potential for actual harm | 20081001 |
| 20090121 | Health | Quality Care Deficiencies | Give professional services that meet a professional standard of quality. | Pattern | Minimal harm or potential for actual harm | 20090216 |
| 20090121 | Health | Pharmacy Service Deficiencies | Make sure that residents are safe from serious medication errors. | Isolated | Minimal harm or potential for actual harm | 20090216 |
| 20101026 | Health | Environmental Deficiencies | Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm | 20101117 |
| 20101026 | Health | Pharmacy Service Deficiencies | 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. | Isolated | Minimal harm or potential for actual harm | 20101117 |
| Value | Notes | |
| Percent of long-stay residents given influenza vaccination during the flu season: | 75 | |
| Percent of long-stay residents who were assessed and given pneumococcal vaccination: | 81 | |
| Percent of long-stay residents whose need for help with daily activities has increased: | 7 | |
| Percent of long-stay residents who have moderate to severe pain: | 10 | |
| Percent of high-risk long-stay residents who have pressure sores: | 16 | |
| Percent of low-risk long-stay residents who have pressure sores: | 0 | |
| Percent of long-stay residents who were physically restrained: | 3 | |
| Percent of long-stay residents who are more depressed or anxious: | 10 | |
| Percent of low-risk long-stay residents who lose control of their bowels or bladder: | 66 | |
| Percent of long-stay residents who have/had a catheter inserted and left in their bladder: | 8 | |
| Percent of long-stay residents who spend most of their time in bed or in a chair: | 1 | |
| Percent of long-stay residents whose ability to move about in and around their room got worse: | 11 | |
| Percent of long-stay residents who had a urinary tract infection: | 13 | |
| Percent of long-stay residents who lose too much weight: | 8 | |
| Percent of short-stay residents given influenza vaccination during the flu season: | 86 | |
| Percent of short-stay residents who were assessed and given pneumococcal vaccination: | 87 | |
| Percent of short-stay residents who have delirium: | 0 | |
| Percent of short-stay residents who had moderate to severe pain: | 46 | |
| Percent of short-stay residents who have pressure sores: | 13 | |
| # of Residents: | 81 |
| # RN Hours per Resident: | 0.82 |
| # LPN Hours per Resident: | 0.94 |
| # CNA Hours per Resident: | 1.79 |
| Total Staff Hours per Resident: | 1.76 |
